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PLEASE NOTE:
The shipping price displayed is for
orders despatched within the UK only.
For all other countries a shipping surcharge will apply,
For more information on additional costs please
Contact Us
Every effort will be made to deliver the goods
as soon as possible after
your order has been accepted, and in any event within the time stipulated.
However, we will not be liable for any loss or damage suffered by you
through any reasonable or unavoidable delay in delivery. In this case, we
may inform you of the delay and the reason for the delay as soon as is
practical.
Goods which prove unsuitable may be returned for refund, credit or exchange
if they are returned to ourselves within 7 days of receipt. Subject to the
following conditions:
● Items are returned carriage paid.
● Items are received in a resalable condition.
● Items should be returned unused in their original condition
in order
to secure a refund.
● Items are returned complete with all packaging in good
condition.
(We reserve the right to levy a charge to replace
product packaging which is
damaged or defaced).
● Items returned after 7 days from receipt may be subject to a
restocking charge of not less than 10%. This does
not affect your statutory
rights.
● We cannot accept any items which have been specially ordered
for you
or manufactured to your specification for return.
● All returns are to be accompanied by the senders name and
address,
account number, order reference number (these are
found on the invoice), and
reason for return. Please help us to help you.
● We cannot accept responsibility for returned parcels which
are
undelivered, please retain your proof of postage
etc., you may require it on
the event of a claim with your carrier.
Spoox Motorsport Ltd are not responsible for any labour charges incurred during
fitment or removal of allegedly faulty (or incorrectly supplied) parts.
Please advise our Customer Service Department of any problems with shortages
or carrier damage within 5 days of receipt. We regret that beyond this time,
due to circumstances beyond our control we may be unable to process your
claim.
DEPOSITS
On any non stock special order item we reserve the right to charge a deposit
of £100 or 25% of order value to the customers credit/debit card, which is
non returnable in the event of cancellation, based upon the customer?s
implicit instructions to order the goods on their behalf.
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